Tag: Customers
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Air Canada – Why do we let our country’s name go on such a poor airline?
Warning – rant enclosed! I just got back from a family vacation in San Diego. We spent a week going to the Zoo, Lego Land, Disneyland and Sea World. The experience was full of fun and we made a lot of great memories. This blog is about the trip there, and how our national airline…
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Finding Your Ideal Client
Are you sick and tired of dealing with disrespectful clients? Wouldn’t it be nice to have customers who value what you offer, pay on time, and do their part in the client/seller relationship? Well, according to John Jantsch, author of Duct Tape Marketing, “when you properly target your clients, you will discover that you no…
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Fire Your Customers – When the customer isn’t right, show him the door
We have all heard the conventional wisdom that “the customer is always right” and “we exist to serve our customers,” but what if you have a customer that is so bad that his association with you damages your business? I say fire him. This blog post came from the news report of a St. Andrews,…